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FAQs

Q?

How can your prices be so low?

A.

We keep our prices low and our quality of the highest level, simply by reducing costs where possible. Low margins, small staff, batch shipping, more returning customers, no physical distribution center, and more. Transferring our business to the web reduced our maintenance costs by 50%, and enabled us to offer our customers much more affordable prices. By working online, we save on rent fees, employees, equipment, and pass the savings on to you.

Q?

What happens once I place my order?

A.

After you place your order, the information you provided will be reviewed by our team, who will either approve or decline the order. Once approved, your order status will be set to approved, and moved to processing by our logistics team. Your order will then be filled and shipped to you via USPS, FEDEX courier services.

Q?

What is your legal status?

A.

In developing this new online means for delivering health care services, our organization is netmitted to meeting all current regulations and guidelines, and exceeding them where possible. Getyounger only partners with licensed and supervised manufacturers. The pharmaceuticals we provide are obtained from legitimate pharmaceutical wholesalers so you can be sure you are getting the same medication you would receive OTC (over the counter) in your neighborhood pharmacy.

Q?

Do you ship everyday?

A.

We do not process orders on the weekend. If you place an order after 2:00 pm EST on a Friday, the order will be saved at the logistics department and processed the following Monday.

Q?

What is your refund policy?

A.

We want you to feel 100% confident in using our services. That is why we offer a 5-day no-hassle returns policy. Here's how it works:

  • If you are not satisfied with your purchase for any reason at all simply call/email our customer services department within 12 days of delivery and explain that you wish to return the product. You may also contact us by email at [email protected]
  • If you return the entire amount of the product you will be refunded 100% of the original purchase price of that product. If you return an unused portion of product your will be refunded for the percentage of the unused portion.
  • Your refund will be processed via the same method of payment originally used to pay for the purchase. Please note that for your safety no returned products are ever restocked or resold after being returned. All returned products are destroyed.
  • Refunds will be processed within 7 business days of receiving the returned item.
  • You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.

This time period includes the transit time for us to receive your return from the shipper (10 to 14 business days), the time it takes us to process your return once we receive it (3 to 7 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We'll notify you via e-mail of your refund once we've received and processed the returned item.

Q?

How does express shipping work?

A.

Express shipping is currently available. With express shipping, you can expect to receive your order within 3-6 business days from the day the order is shipped. If you order multiple products, we will do our best to ship everything together via express shipping. However, if this is not possible,

we will ship what we can via express shipping, and the remainder of your order will be sent via standard shipping. If express shipping is not available in your location, you will receive an email from us advising you as such.

Q?

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A.

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